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VoIP Business Phone Systems

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Melbourne’s Premier Provider of Small Business VoIP Phone Systems

When you run a business, productivity and efficiency are everything. In terms of business infrastructure, having the correct type of telephone system installed is one of the most important decisions you will make.

Here at A1 Communications, we take the hassle out of selecting and implementing a small business phone system. For businesses with minimal tech knowledge, finding a system that meets your needs can be confusing – after all, there are many different options available in this day and age.

When you call on A1 Communications, you can count on us to work with you and deliver a system that meets your business’s exacting needs. We will review your business specifications and budget, before recommending the best solution. With 24/7 access and same day response, you can rest assured that upgrading your business telephone system will be a straightforward, stress free process.

We have found that many businesses in Melbourne and across Australia are ideal candidates for VoIP phone systems, as these systems are generally cost effective, incredibly versatile and deliver a host of handy features.

If you are searching for a supplier than can set up and install VoIP phone systems in Melbourne and across most other parts of the country, look no further than the professionals at A1 Communications.

What is a VoIP telephone system?

VoIP, which stands for Voice over Internet Protocol, is a popular office phone system that is changing the way people communicate. A VoIP system utilises the internet to deliver voice communications across digital networks – rather than via the old-style copper wiring provided by telecommunications companies.

So how exactly does this system work? Packets of data (i.e. the voice signals) that include the receiver’s and callers IP addresses are passed backwards and forwards at very high speeds in order to facilitate free-flowing conversation. Thanks to advances in technology, these data packets now have the ability to hold far more information than ever before.

This system is fast becoming the go-to option for businesses of all sizes

As technology improves and allows for increased information transfer, VoIP has become a popular option for businesses in need of a better phone system. The improvement in internet connectivity and faster broadband speeds has also influenced the rise of the VoIP system; better internet has meant that quality is now far more consistent and the cost lower than ever before.

What are the benefits of a VoIP phone system?

There are many benefits to choosing a VoIP telephone system for your business. The main benefits are:

It’s cost effective. When your business needs to make numerous phone calls on a daily base, VoIP can often prove to be a far more cost-effective option. As your business grows, you will find that traditional public switched telephone networks (PSTN) can equate to skyrocketing call costs; VoIP has the ability to slash your phone bill, thus eliminating this problem.

It delivers a wide array of features. Unlike traditional phone lines, VoIP can provide businesses with a wide array of handy features. A VoIP system makes it possible to hold conference and video calls, place callers in queues when on hold, transfer calls, record calls and connect to the CRM (customer relationship management) system among other things – the features are endless!

It can integrate and collaborate with other applications. VoIP can collaborate with other applications such as a web browser, email, social networking apps and instant messaging services, creating synergy. For example, voicemail messages can be delivered via email to streamline day to day processes.

It’s versatile and easy to use. In most cases, your business with have access to a user control interface, allowing you to change or upgrade features, options and services at the click of a button. This is particularly useful for growing businesses whose needs are constantly changing.

Contact the communications experts today!

If you are ready to upgrade your office phone system but don’t know where to start, A1 Communications can provide you with the advice and information you need. We can help you make decisions regarding the number of lines required, whether your internet connection will effectively support this type of system, the type of hardware required and the type of features that would be of use to your business.

If you think that a VoIP telephone system could be suitable for your business, A1 Communications can make it happen. We’re able to supply and install VoIP phone systems to businesses in Melbourne and across most parts of Australia, providing you have the required internet connectivity.

For more information regarding our services, please get in touch with our friendly team today by calling 1300 551 214.

1. Discuss Needs

We'll discuss your needs first, review your current telephone accounts and find out what the business intends to do with its phone system.

2. Review Proposal

We'll make a proposal of the best setup for your business and show the difference in cost and usability of your current setup.

3. Organise Install

When you are happy with everything we'll organise a time to install your phone system and handle the transition to the new setup.

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Need Repairs or Extra Handsets?

  • Is your line quality low, breaking up and hanging up on calls?
  • Are some of your handsets no longer functioning?
  • A1 Communications specialise in repairs for damaged handsets and faulty lines.
  • Have new staff coming on and need new handsets?
  • Want to upgrade to more modern handsets?
  • A1 Communications can organise new handsets as a once off or on a contract basis.

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